No Feedback After secure Messaging
<p>With all the other banks being so brilliant with their technology and service I would have expected the same from mine(Nedbank)</p> <p> </p> <p>I sent a secure message from my online banking and the status of the message reads "resolved" yet I have no feedback??????? How the Hell do you close a query without informing the person of the resolution???</p>
Dear Leandra
Thank you for raising your concerns with us. We at Nedbank strive to make great banking happen for our clients and we will ensure that our best attempts are utilized in order to resolve your complaint as timeously as possible. However in order for us to be able to achieve our objective the following information is required:
Your identity number
Your account number
Alternatively you may email the required information to email: ***
Kind regards
Client Experience Team
Dear Leandra
Thank you for raising your concerns with us. We at Nedbank strive to make great banking happen for our clients and we will ensure that our best attempts are utilized in order to resolve your complaint as timeously as possible. However in order for us to be able to achieve our objective the following information is required:
Your identity number
Your account number
Alternatively you may email the required information to email: ***
Kind regards
Client Experience Team