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I'm beginning to think Nedbank don't want my business after being with Nedbank for over 15 years

1) I had a Go Banking account with an overdraft. As I couldn't convert this account I had to close it and open a new account. I app**** for an overdraft on the new account and the consultant told me that I was pre-approved and that she would call me to sign forms when it was approved. That was 3 months ago and I never heard anything from the consultant (I no longer want the overdraft but I want you to understand the poor service) Please cancel this overdraft if it was ever granted

2) After 15 years with Virgin Money, I need to get a new credit card as they are no longer offering this. So I app**** online for a Nedbank card on 12 November. 2 weeks later, nothing.

Are you starting to see a pattern?

1) Please cancel this overdraft if it was ever granted 2) Can you please tell me what is going on with the credit card application - if it is in limbo please tell me so that I can cancel the application and take my business elsewhere