wB
willie B
1 reviews | Active since Nov 2013
20 Apr 2016, 18:54
no feedback
I app**** for a consolidation loan online on 15/04. Got called by the call centre - great service, and was advised to go to the branch to complete the app. Did that on friday 16/04 just to be told there is a system error and i have to go back monday because they dont do loans that weekend. Went back monday 19/04 just to be told there is still an issue... I was promised to be called the same day but it is now end of wednesday and no feedback... This is urgent and these people just dont care...
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Nedbank's replyOfficial
21 Apr 2016, 08:47Hello wbrink,
It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.
Kind regards
Client Experience Team
It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.
Kind regards
Client Experience Team
Nedbank's reply21 Apr 2016, 08:47
Official
Hello wbrink,
It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.
Kind regards
Client Experience Team
It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.
Kind regards
Client Experience Team