NB
Nozipho B

1 reviews | Active since Aug 2012

12 Jan 2016, 12:05

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I sent an email to Nedbank on 05?01?2016, on 06/01/2016 they requested the ID number so that they could access the account and that was it...there has been nothing since then.<br> <br> Good day<br> <br> I made a cash payment of R1000 (installment due was R980) in mid-November 2015 at your Randburg branch, around the 25th of November 2015 you debited R980.<br> <br> When I check my statement, it shows the R980 that was debited however it does not reflect the R1000 cash payment, please advise.<br>

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Replies (1)
Nedbank
Nedbank's reply12 Jan 2016, 12:16
Official
Hello NBaard,

It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.

Kind regards
Client Experience Team