AK
Anthony K
1 reviews | Active since Dec 2015
07 Dec 2015, 15:26
No Feedback.
I logged a complaint,***4, on the 13 November 2015. This was for a missing deposit made by Coricraft on the 07 September 2015. After many calls to the helpline and mails to [Email Removed] and'Thabe, J. (Johanna)' i have not had my complaint sorted out. This is extremely poor customer service. What is the Nedbank customer care turnaround SLA. 3 weeks????
Helpful (0)
Replies (1)0
Replies (1)
Nedbank's replyOfficial
07 Dec 2015, 15:42Hello Tokru,
We note your frustration with the fact that your complaint has still not been resolved. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.
Kind regards
Client Experience Team
We note your frustration with the fact that your complaint has still not been resolved. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.
Kind regards
Client Experience Team
Nedbank's reply07 Dec 2015, 15:42
Official
Hello Tokru,
We note your frustration with the fact that your complaint has still not been resolved. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.
Kind regards
Client Experience Team
We note your frustration with the fact that your complaint has still not been resolved. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.
Kind regards
Client Experience Team