1 reviews | Active since Jun 2011
No feed back for 2 weeks
<p>I have a diesel depot and I can not assist Nedbank clients I send in an application on the 19 Auguswt 2016 and app**** to have my merchant number linked to Nedbank so tht I can help Nedbank clients two weeks later NOTHING NO FEED BACK NOTHING. I send a new e-mail to find out the progress and today 4 September they let me know I need two witness on the document and the one page th one witness did not sign, IT TAKES NEDBANK TWO WEEKS TO CHECK AN APPLICATION. What ou you Nedbank Customers call this ? Client service? No, I call it ridiqulous!!</p>
Dear Antionette,
We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.
Kind regards
Client Experience Team
Dear Antionette,
We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.
Kind regards
Client Experience Team
Nedbank sorted out the merchant link by the 9th of September. Thank you
Nedbank sorted out the merchant link by the 9th of September. Thank you
Dear Antoinette
Your concerns have been noted and a resolution manager will contact you to discuss the way forward.
Kind regards
Client Experience Team
Dear Antoinette
Your concerns have been noted and a resolution manager will contact you to discuss the way forward.
Kind regards
Client Experience Team