1 reviews | Active since Dec 2016

17 Dec 2016, 20:31

No existant customer service

<p>Nedbank has deleted my account from my profile and will not respond via email or phone. Tried 10 times or more. Stuck in the USA without any help from my bank. </p>

0
Replies (2)
Nedbank
Nedbank's reply18 Dec 2016, 20:03
Official

Dear Paul Booyzen

We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.

Kind regards

Client Experience Team

's update23 Dec 2016, 15:31
Reviewer Update

After banking with Nedbank for 30 years they have still not resolved my problem and are now *******ly holding R20000 of my money that I can't access because they just don't care and have gone on holiday leaving me hanging over the Christmas period. Nice Nedbank.