NO DELIVERY

First of all tracking your delivery is useless because it doesn't show anything. I placed 3 orders and got 2 of 3 orders after a reasonable eta. I still haven't gotten my 3rd order which was the most expensive. My order was placed on 28 Nov 2021 and until this day nothing. Its been saying delivery for today for almost 2 weeks now. How long does it take to get feedback from the supplier?! It's festive season and we are actually trying to get our kids gifts IN TIME and not be ****med as the pandemic has done so much damage to our livelihoods already. I trusted #Nedbank but thinking of doing my banking somewhere else