SG
Serijke G
1 reviews | Active since Apr 2018
27 Jul 2020, 16:10
No customer service response
I received an email from Nedbank stating that the COVID - 19 Support loans are now available. I have done what they have said I must do, but my business banker is not answering her phone and her email is bouncing back. I have made numerous phone calls attempts to speak to an agent to assist me with funding, but with no luck. I'm holding on for 4 minutes for someone to answer the phone. I have written complaints on the Nedbank website, but the site is not responding. I find this highly unprofessional and irritating. I need assistance, can a capable person please contact me on ***
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Replies (2)SG
Serijke G's updateReviewer Update
04 Aug 2020, 10:41Still no response. Apparently the branch manager of The Northgate branch would contact me. It did not happen.
Now I ‘m trying to activate my business bank card. And the service is terrible. I tried to activate it at Northgate 3 times. Every time the systems is down.
I moved to Springfontein. My closes branch is Bloemfontein which is 150km from my home. I’m standing in the bank trying to get my card activated, they tell me I must do it in Joburg???????
Now I ‘m trying to activate my business bank card. And the service is terrible. I tried to activate it at Northgate 3 times. Every time the systems is down.
I moved to Springfontein. My closes branch is Bloemfontein which is 150km from my home. I’m standing in the bank trying to get my card activated, they tell me I must do it in Joburg???????
SG
Serijke G's update04 Aug 2020, 10:41
Reviewer Update
Still no response. Apparently the branch manager of The Northgate branch would contact me. It did not happen.
Now I ‘m trying to activate my business bank card. And the service is terrible. I tried to activate it at Northgate 3 times. Every time the systems is down.
I moved to Springfontein. My closes branch is Bloemfontein which is 150km from my home. I’m standing in the bank trying to get my card activated, they tell me I must do it in Joburg???????
Now I ‘m trying to activate my business bank card. And the service is terrible. I tried to activate it at Northgate 3 times. Every time the systems is down.
I moved to Springfontein. My closes branch is Bloemfontein which is 150km from my home. I’m standing in the bank trying to get my card activated, they tell me I must do it in Joburg???????
SG
Serijke G's updateReviewer Update
10 Aug 2020, 08:47Terrible service! Still no one contacted me in this regard.
To top it all off is when I visited the Preller plein branch on 4 August 2020 the person that assisted me requested bank statements twice. I did not ask for it nor did I receive the statements. There where R30 deducted for each statement! Did they think I will not pick it up on my bank statement . Refund my R60 immediately!
To top it all off is when I visited the Preller plein branch on 4 August 2020 the person that assisted me requested bank statements twice. I did not ask for it nor did I receive the statements. There where R30 deducted for each statement! Did they think I will not pick it up on my bank statement . Refund my R60 immediately!
SG
Serijke G's update10 Aug 2020, 08:47
Reviewer Update
Terrible service! Still no one contacted me in this regard.
To top it all off is when I visited the Preller plein branch on 4 August 2020 the person that assisted me requested bank statements twice. I did not ask for it nor did I receive the statements. There where R30 deducted for each statement! Did they think I will not pick it up on my bank statement . Refund my R60 immediately!
To top it all off is when I visited the Preller plein branch on 4 August 2020 the person that assisted me requested bank statements twice. I did not ask for it nor did I receive the statements. There where R30 deducted for each statement! Did they think I will not pick it up on my bank statement . Refund my R60 immediately!