1 reviews | Active since Oct 2013
no customer service!!!incompetence
I recently opened a nedbank keyona ccount- I then called the nedbank contact centre to check if my account was active I was tehn transferred to a agent I requested him to call me back and he refused so I requested that he puts me through to reception so I can request a call back still he refused and put the phone down in my ear I then called again and spoke to a receptionist and requested that one of the agents call me back urgently as I wanted to confirm a simple thing she then just transferred my call to the call centre and the call dropped I called AGAIN and spoke to another agent I requested again for the agent to call me back and they put the phone down in my ear!!!<br> I am so shocked at the way that nedbank has treated me this is just disgusting <br> I will definitely tell people about this and how *********** and useless nedbank is<br> I will definatelly not continue with my account Im gonna cancel immediately!!!
Our sincerest apologies for any inconvenience, an investigation is underway and we will revert to you with feedback.
For your convenience, please note our dedicated complaint channels: ***/ ***
Kind regards
Client Experience Team
Our sincerest apologies for any inconvenience, an investigation is underway and we will revert to you with feedback.
For your convenience, please note our dedicated complaint channels: ***/ ***
Kind regards
Client Experience Team
