1 reviews | Active since Apr 2014
no customer service/assistance
On 28 Dec 2015 at 10:28 and 10:29 I received a sms that my account PLA656517 will be handed over to Attorney for Legal Action. At 28 Dec 2015 aty 10:41 I received another sms that I expect to get a visit from the Sherrif today. <br> I have send numerous emails with regards to my account issue and do not receive feedback. I have telephonically informed them that I am waiting for my account error to be corrected and sorted after I have been paying my account monthly but no custermer service received with regards to my account issue.<br> I then informed them I am unemployed and then they stopped phoning and emailing me. Today I get this message.<br> As per the Consumer Act regulations this is not a Legal procedure and getting hold of a manager to report this too is not possible. <br> <br>
We note your frustration with the fact that your complaint has still not been resolved. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.
Kind regards
Client Experience Team
We note your frustration with the fact that your complaint has still not been resolved. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.
Kind regards
Client Experience Team