No customer service...Again

<p>I contacted Nedbank to find out what my Greenbacks balance was... Only to be told my card was never linked when I opened it two years ago. They told me me they would link it and give me fdeedback within 48 hours: Ref no: ********** . After 4 working days passed, nobody was still able to assist me, except with constantly transferring me to someone else. Eventually I phoned Nedbank Complaints and was assigned someone to work my case: Ref no: ********** , but this person does not respond to emails, nor do they answer their phone. What must a person do to get customer service and feedback at Nedbank? You have really deteriorated over the last two years. </p>