No customer service

<p>I went to Nedbank in Howard Centre to see a consultant as it is near my office. I found it very strange that there were no register to fill in. So everybody that comes in just sits down and wait or rather prayed to be helped. There were 4 consultants floating around, which only one eventually after an hour came to ask if he could help. The so called customer asistance lady saw me sitting there for two hours, bit didn't bother to ask me if she can help. After I explained to the consultant what I want, he said he could not help me, I have to wait for another consultant. I waited another hour, after everybody had left already, and I was the only customer left, a different consultant became available and helped me. This was my worst experience in a bank ever. I will not recommend anybody to go there. Beyond pathetic! </p>