1 reviews | Active since Dec 2016

23 Dec 2016, 13:01

No customer satisfaction

<p>Today I had the worst experience at the Isipingo branch waited in line for 2 hours to be assisted cause there is fault with my sister's debit card, only to be told that system is off line. Mind you there are only 2 tellers working, one for Enquiries and another for deposit. The lady had the nerve to tell me I must come back tomorrow. What ******* is that? I had to go to Nedbank Galleria.</p>

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Replies (1)
Nedbank
Nedbank's reply23 Dec 2016, 14:09
Official

We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.

Kind regards

Client Experience Team