NO COVID-19 relief, false advertising.

I have been with Nedbank for almost 20years and this experience is going to make me move to a different bank.

I have a personal loan with Nedbank, because I was able to still pay all my bills to Nedbank during the big Lock Down and only need some help now, I am told No there is nothing they can do. I should have app**** in March, April, May and June. The only thing they can do is let me pay a portion of instalment for a month and I will be listed as a slow payer.

Due to my Wife being laid off due to COVID-19, I have temporarily taken over all monthly financial expenses in the household.

Due to my financial hardship and in order to meet necessary household expenses, school fees plus credit payments, I asked Nedbank to please look at a Payment Holiday or a restructuring on my instalment per month for the next (3 to 6) months. By that time I should be on my feet and carry on with my responsibilities.

So because I payed during Lock Down I am negatively impacted. They false advertise that they will help (https://www.nedbank.co.za/content/nedbank/desktop/gt/en/personal/covid-19-debt-relief.html) but when you speak to them there is no help.