no compassion

It is very sad when a bank such as nedbank drops you when you most need there help, I've taken a loan out by them last year but with in this time the company im working for when a bit down and we have to revert back to our old salaries...I managed to pay my loan uptill last month so I decided to go in before I really cant and ask for help, im still wanting to pay them and I dont want to default on my loan thats why I thought let me go in before hand just to find out that they have no compassion all o thought maybe they can lower the installments or stretch the terms but the consultant was rude and didn't evan wana hear my story im very disappointed in NEDBANK I moved all things to them a few years back and I've always paid them and kept a good relationship I thought I was doing the right thing by going in before I couldn't lay anymore but I got a slap in the face. Thanks nedbank for so call being there for your clients.<br>