MG
Manisha G

1 reviews | Active since Jan 2012

07 Sept 2016, 09:02

No compassion

<p>I recieved a letter from an attorney, since then i have made follow up calls with them. with no luck i did not recieve the info i needed. i was the one following up. i then chose to email. finally some feedback & because i can only afford to pay below the min criteria they will take legal action. so i didnt say im not paying the money owed. feels like im being bul**** as i cannot no longer afford the amount required. other banks try to assist their clients so our names are not damaged.... but nedbank is remorsless & will do anything to get the full amount back asap. im truely dissapointed. i want to know why can other banks assist & nedbank cannot. why am threatened after i said i can make payments but a less amount???? is there no soft s****s at nedbank? is there no people compassion? do people not matter once they cannot afford a full value??? reference CCM ********** which means nothing as no actually cares</p>

0
Replies (3)
Nedbank
Nedbank's reply07 Sept 2016, 09:45
Official

Dear Manisha,

We note your frustration with the fact that your complaint has still not been resolved. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.

Kind regards

Client Experience Team

MG
Manisha G's update08 Sept 2016, 13:33
Reviewer Update

Still no feedback?

Nedbank
Nedbank's reply08 Sept 2016, 14:08
Official

Dear Manisha

We at Nedbank strive to make things happen. A resolution manager will contact you shortly.

Kind regards

Client Experience Team