1 reviews | Active since Sept 2016
No communication
I was contacted by Nedbank to offer me a credit card almost a month ago. Nobody corresponded with me or advised me that the application was approved. Last week I received an sms to collect the card at Nedbank, Northgate. On Saturday I went to the bank but the queue was long but they checked with my ID and advised that the card was there so yesterday I made sure I was at the bank before they opened. What a waste of time as according to their system the card was there but they could not find it. I have no clue if it was filed incorrectly or if my surname was incorrect or what the issue is. My experience so far with Nedbank has been an actual disaster and the service bad.
Dear Jean57
Thank you for raising your concerns with us. We at Nedbank continuously strive to provide great banking experiences. A Resolution Manager will contact you to address your concerns.
Kind regards
Client Service Support
Dear Jean57
Thank you for raising your concerns with us. We at Nedbank continuously strive to provide great banking experiences. A Resolution Manager will contact you to address your concerns.
Kind regards
Client Service Support
Good day
We thank you for allowing us to intervene and provide feedback regarding your complaint.
Should you be satisfied with our intervention it will be greatly appreciated if you would convert your complaint status.
We look forward to a long-lasting relationship
Kind regards
Client Service Support
Good day
We thank you for allowing us to intervene and provide feedback regarding your complaint.
Should you be satisfied with our intervention it will be greatly appreciated if you would convert your complaint status.
We look forward to a long-lasting relationship
Kind regards
Client Service Support