DK
Daniel K

1 reviews | Active since Apr 2013

15 Dec 2017, 16:34

No clue

Called in to the credit card department and i was first assisted by Noxy and i believe the questions were too hard for her .

She called another consultant to help me her name is Nicol and she did explain but i was not satisfied with both their answers pertaining to my credit card charges as they had to calculate manually. This took too much time , there should be a system that shows everything.

Nedbank credit card charges are ridiculous. I can't wait to pay off this card so i don't have to deal with Nedbank

0
Replies (1)
Nedbank
Nedbank's reply16 Dec 2017, 16:09
Official

We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you during business hours to help resolve your complaint.

Kind regards

Client Experience Team