no child access to bidvest lounge with card holder

I am highly upset that I have to pay extra for my daughter (11 years old) to use the bidvest lounge at the airport, when its free for me. Other banks allow one guest to enter with card holder. I hope Nedbank will reconsider this as I have been a loyal customer for many years. I am hoping someone will contact me to make an arrangement as to how we can change this condition so one is able to visit the lounge with a guest or their child.