No change in terrible service
I am presently in the UK and have been trying to get hold of the Branch Manager if your Randridge Mall branch. The mail.came back saying I needed to email the TLCS . I sent my mail to her on the 25th Aug. It is now the 30th Aug, and still no reply. I have an overseas indemnity form with this branch but clearly that means nothing when nobody bothers replying to my mail, probably has not even bothered reading it. I used to work for Nedbank, but see the client service has not changed since I was there.
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Replies (1)'s updateReviewer Update
01 Sept 2021, 12:31So it's very clear that Nedbank don't give a damn about their disgusting service. I have tried to call, sent a complaint on Hello Peter, and to top it all sent a complaint to the Head Office complaints still nobody comes back to me. I used to work for Nedbank and the service was bad then, bit now it just does not exist. When I eventually gat back to SA will be closing my accounts with them.
's update01 Sept 2021, 12:31
Reviewer Update
So it's very clear that Nedbank don't give a damn about their disgusting service. I have tried to call, sent a complaint on Hello Peter, and to top it all sent a complaint to the Head Office complaints still nobody comes back to me. I used to work for Nedbank and the service was bad then, bit now it just does not exist. When I eventually gat back to SA will be closing my accounts with them.