SV
Sonja V

1 reviews | Active since Mar 2009

11 Feb 2016, 14:56

NO BENEFITS ON A BUSINESS ACCOUNT

Both me and my husband have a business account with Nedbank. Phoned to enquire regarding Greenbacks / benefits. Basically you have to pay an annual fee of R216.00. However the only points you can earn is for swiping your card at Pick a Pay etc. When I told her this is a business, she told me unfortunately all greenbacks work the same. No points on petrol or Internet payments etc. The facilities that a normal business use is not included in any benefit calculation!!! Only when swiping your card at a grocery store!!. Now please tell me what business use their card at a Pick a Pay. On top of this our bank charges are extremely high and you have to pay for benefits, but at the end you pay for nothing. This is absurd!!! I am now seriously considering moving to another bank.

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Replies (1)
Nedbank
Nedbank's reply11 Feb 2016, 16:49
Official
Hello wimkayla,

It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.

Kind regards
Client Experience Team