NO assistance with R99 ****. Just ignoring me

<p>I reported a R99 **** (close to R4000) to Nedbank at NORTHGATE branch, bad service. I then resported it via Netbank internet banking. (Below my msg to them)</p> <p>Good day Please assist, I have reported a **** / ***** on my account, NOT AUTORISED debit orders, R99, R99.99 and R79 has been going off my account since December 2015. I have lodged an official complaint at Nedbank Northgate earlier this week but NO feedback. It is around R3500 that I lost due to this. I get SMS notifications, but under R100 doesn`t come through. PLEASE assist urgently as I really do need that money? I read up on this and it is an ongoing ****!</p> <p> A mail was sent to branch, I followed up TWICE via email but just get ignored. Is ombudsman now my last resort? I am so disappointed with Nedbank, been banking with them since 1985. Absolutely pathetic.</p>