No assistance to update on Bureaus

I had a nedbank loan, in arrears, I had finally settled the loan, a few weeks ago, and since then, I have been struggling to get help from Nedbank, I have called, ***, ***, amongst other number, I just cannot get assistance, I need my Bureau profile updated as paid, but the bank just will not assist me this.<br> PLEASE I NEED HELP, AS ON MY CREDIT PROFILE SHOWS 9+ MONTHS IN ARREARS, AND ITS CAUSING MAJOR ISSUES FOR ME. NEDBANK PLEASE ASSIST WITH THE BUREAU UPDATES PLEASE, as it is very difficult to get it done yourself, even though I have the paid up letter, I still have issues, as I have to deal with each of the bureaus seperately, TRANSUNION, EXPERIAN, COMPUSCAN AND XDS. it is not as easy as people will tell you,