No Assistance

I have been having a problem with the said bank since I opened the account. I try to convince myself that I will not change banks, but to be honest I am tired.

Tired of the service that I get from Nedbank. After I receive my salary for Dec I will be moving to another bank that values their customers . so far all I got from you id bad service. I have been calling since Saturday and I am on hold for the longest time whereby I have to end up cutting the calls after holding on for close to 10 minutes due to high call volumes. Today the same thing happened I later managed to speak to Wandi and all I was told was I called after the cut off time for debit order reversal. Reasoning with her is a waste of time and I was told I must call after the 01st since Nedbank is experiencing high call volumes. I am not prepared to go to the branch in Albertina Sisulu as its one of the branches that offers the worst service.

Anyway today I got the message loud and clear from Nedbank and I will close the account and move accounts. Thank you for nothing and the bad service guys. I can’t be having issues with you all the time bathong