No assistance

<p>I called nedbank call centre to assist me with my internet banking profile. They gave me a profile number and pin. When I put it on my cellphone it says incorrect combination. I then subsequently went to a branch where I was given another pin. It also did not work. The lady there helped me by calling the call centre again. They told her that there is a problem with my profile and they will investigate. They weren't clear aa to the problem. I called shortly thereafter and the consulyant told me that my matter has been reaolved and thete are no notes on the system. What is going on? I need to use the service urgently and I am going nowhere. Had to call multiple times and even had to go to a branch. Still not assisted. This has been extremely frustrating and I am not being helped.</p>