NO ANSWERS

REF: ***2<br> <br> On 27/09/2014 I made an EFT payment from my Nedbank Current Account into a service providers FNB account. This is a recurring payment that I have made for more than a year. No details changed on any of the two accounts.<br> On 01/10/2015 this service provider let me know he did not received my payment. I have logged an inquiry with Nedbank Customer Service as the money (R680) was not paid into the relevant FNB account and was not credited back into my account. Now more than 4 months to try and get my money back but I keep on every month getting a new reference number and NO answers!<br> My service provider even went to FNB to double check their side for the payment but FNB is adamant they did not receive any payment from Nedbank. <br> I just want my money back! I have my statement as proof that I did do an EFT payment and all my statements thereafter to show the money was not paid back into my account. The service provider even send me through their FNB banking statements to show they also did not receive the payment.<br> Being 4 months now!!!!! Do not know what more I must do to get this matter resolved!!!!<br> I am now at the stage where I want to close my account!!!!