NO ANSWER, NO ASSISTANCE, KEEP TRANSFERRING MY CALLS

<p>We have had an overdraft account with NEDBANK in 2011.</p> <p>This account has been paid and CLOSED during 2011/2012.</p> <p>Ever since we were under the impression all was up to date and fine, paid up and closed!</p> <p>And now... I need to find out we still owe them money! NO WAYS I have the statements to prove that the account was paid up and paid 0.32c more than we should have.</p> <p>A few weeks ago we got our first phone call to say that they are going to hand us over for the first time ever since 2011!</p> <p>NO PAID UP LETTER from NEDBANK. NO RESPONSE!</p> <p>I am trying to resolve this matter, but get no where...</p> <p>NEDBANK keeps on transferring my calls from the one extension to another.</p> <p>NO ONE CAN HELP ME!</p> <p>WHAT SORT OF BANK IS THIS???</p> <p>NO ASSISTANCE FOR THE PAST 2 MONTHS!</p> <p>TERRIBLE TERRIBLE TERRIBLE</p>