GP
Garth P

1 reviews | Active since Sept 2010

29 Oct 2015, 12:20

No advices regarding change in email address

I contacted Nedbank Card Division via the email they send out statements, on Tuesday 27th October 2015 but have received no reply.<br> Their statements do not provide customers with an email contact address either???<br> I requested that they change the delivery method for my statements to:<br> [Email Removed]<br> Nedbank, please improve your customer service which obviously seems lacking to say the least.

0
Replies (1)
Nedbank
Nedbank's reply29 Oct 2015, 12:56
Official
Hello pratt333,

We are sorry about the trouble you are experiencing.

We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.

Kind regards
Client Experience Team