CM
Clyde M

1 reviews | Active since Mar 2009

14 Dec 2017, 16:48

No action...no response!

I had accounts with Nedbank. I was subsequently sequestrated. At the time of sequestration we advised Nedbank of this and they were made aware of the process they should follow according to the law. It seems they never did.

Now 3 yrs later they contact me. First of all after 3 years this debt is prescribed, secondly, why did they not contact my lawyers as they should have, thirdly, regardless how many emails I send them with clarification they do nothing about it.

They have now handed the account to Bankcol. Please Nedbank, this is nuts, please accept this debt is prescribed due to your actions.

0
Replies (1)
Nedbank
Nedbank's reply15 Dec 2017, 07:56
Official

We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.

Kind regards

Client Experience Team