Nightmare getting in contact with Nedbank La Lucia

I have reported this branch on the 03/11/2015 and was sent a response that it will not occur again. I went through it on the 19/02/2016 and again today, 14/03/16. Seems like this is how Nedbank La Lucia generally operate!<br> I have a problem with getting through to the branch in La LUCIA. I call *** and go to the call center who cannot contact the Tellers Teamleader, \Naeema\" or the Bank Manager by the name of \"Jenny\". <br> Today's incident: Date 14/03/16<br> 1. I called ***,at 08H48 and spoke to Nomtandazo who tried (4x) both Naeema and Jenny and they were not available. I left a message with my details.<br> 2. Since i got no response, I called again at 09H12 and spoke to Tracey. She tried and couldn't get hold of Naeema or Jenny. She tried again and got through to Shanika who responded that both Naeema and Jenny were \"very busy\". So I confirmed mt details and left another message.<br> 3. No response, so I called again at 10H18 and spoke to Given, who came back to me and said that both people are not available again! So I told Given that I am up in arms as I have tried 3 times and i cannot get through to NEDBANK LA LUCIA! So Given put me through to the Nedbank Complaints department. "