Next Level of Poor Service

<p>I have vehcile finance with MFC and a Home Loan with Nedbank. Every time i have to engage with their respective call centres is a nightmare. I really do believe that they have no concept of what service is. Their agents are not knowledgable and they have zero empathy for customers. Yu can never get to speak to Managers or escalate to anyone at Nedbank. I am going to setlle my car and take finance out with another bank. I have little option on the Home Loan but i am looking into other options of transferiing the bond</p>