CB
Callie B

1 reviews | Active since Nov 2013

04 Jan 2016, 16:02

New Ticket System FAIL

I write this as I sit waiting for a teller to open to serve me (I've been here for 25 minutes already). Currently there is one other person ahead of me in need of a teller. All the tellers are helping with general enquiries etc - which is making a VERY simple deposit turn into a25min ordeal.

0
Replies (1)
Nedbank
Nedbank's reply05 Jan 2016, 08:11
Official
Hello CallieBof,

It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.

Kind regards
Client Experience Team

Best regards,