1 reviews | Active since Jan 2017

24 Jan 2017, 15:16

New system

<p>I have not been to a Nedbank branch in a while but this new system is the pits. Hurry up and wait. I am currently in the Claremont branch and I have been waiting for 15minutes for a teller. This was never the case when we just queued. An I am still only number two. It said 6 minutes waiting? I also tried the Hout Bay branch a few days ago same problem I walked out after 20 minutes. There were 3 tellers but only 1 serving the Customers. </p>

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Replies (1)
Nedbank
Nedbank's reply24 Jan 2017, 15:41
Official

We at Nedbank value you and take your concerns to heart. An investigation will be conducted soon and a resolution manager will be in touch.

Kind regards

Client Experience Team

Best regards,