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Savannah S

1 reviews | Active since Apr 2017

25 Feb 2021, 06:36

New Nedbank website failure - can't connect to Xero

Updated website On the 18 February Nedbank turned off their old website and changed to the new one. As a result Xero (accounting software) no longer links to the bank feed. It is month end and year end and we have contacted as many people as we can, and they insist the only person who can help is my bank manager. The bank managers have not been made aware of this problem, and do not know how to assist. The IT web developers need to step in here but they are no where to be found. We have been called Nedbank and insisting this is extremely urgent and they cannot help.

I do not have a problem with Nedbank at all, and I love my bank manager, and from what I know about Hello Peter it is the only way to get attention from companies who then immediately step in to assist. So I am hoping the IT / web developers can reply to realise there is a problem, I am not the only client complaining about this according to those I have spoken to at Nedbank. It has disrupted all the Xero users that rely on this link to make our accounting software work. Please revert back today.

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