New card application

<p>According to an sms I received from Nedbank they are changing all normal cards to chip cards, and that I should phone the call centre. So after phoning in 5 times repeating my details over and over again, being cut off on all those occations I requested a call back. Now the call centre is unable to assist me. My cards expire according to them on Saterday and they are unable to provide me with a chip card. I do not have the time to go to a branch that is why everything is done electronically. It was not me whom requested a chip card and I refuse to be shunted around by my bank with whom I've been for a very long time.</p>