JK
Juan K

1 reviews | Active since Feb 2018

30 Jul 2019, 10:54

New Business

I have app**** for a credit card using the online interface, i received a notification that the card was provisionally approved. Apart from that i have not heard anything in terms of a valid outcome. Called numerous times and got no assistance. Can someone give me an answer or cancel the application so that i can go elsewhere.

0
Replies (4)
Nedbank
Nedbank's reply30 Jul 2019, 11:05
Official
Dear Juan                                    Your concerns have been noted and a resolution manager will contact you to discuss the way forward. 
Kind regards
Client Service Support
JK
Juan K's update01 Aug 2019, 10:47
Reviewer Update
Hi
Contact has been made, but i cant get proper assistance relating to documentation. They want to deliver but i have not seen any terms and condition, is this fair in terms of FAIS?
JK
Juan K's update01 Aug 2019, 12:24
Reviewer Update
My apologies, i found the mailer sent, it was removed by my antivirus

JK
Juan K's update06 Aug 2019, 14:23
Reviewer Update
Hi
Can i have feedback on this? I was supposed to receive a call last week Thursday to arrange delivery, yet there is no informative responses. Like honestly, do you guys not want the business, commission etc? if that is the case, cancel the application and i will gladly go elsewhere.