new bond - 2 weeks still no answer

Nedbank what are you doing?<br> awesome TV adverts so catchy but when you get new clients the service is so poor - how can we be motivated to bank with you if this is the service we get?<br> App**** for home loan with you guys through bond originator and it's been 2 weeks and the only answer we get is that the application is with the credit department...2 weeks???<br> Come on Nedbank - You can do better