New Banking Websites

The new Nedbank banking site is being pushed to go live early November and switch off the old site and they are nowhere close to having a reasonable site. See the blurb on their site - must have been written by an employee " 'Wow! They really got it right this time. What an amazing site-user friendly and simple to operate. I have seen many big corporates redesign websites to make things better, only to make it worse. But Nedbank really got it right this time. Thanks for a great online banking experience.' Nedbank Client Hellopeter, June 2020"

This is certainly not my experience as a seasoned Standard Bank web banking user. Nedbank has a lot to learn. Just one example - they have not followed their old site logic for making multiple payments at once. I asked online how do you search for several profiles to pay all at once - the response - we don't have a search but use the alphabet listed on the side - really??? Finally - why does Nedbank not have a mechanism, to get user feedback, listed on their site - the user knows best and not the developers. Again LEARN from STANDARD BANK !