1 reviews | Active since Jan 2013
NEVER USE THE NEDBANK ATM DEPOSIT FACILITY
Good day ,<br> <br> This morning AT 7:15-7:20 AM I went to do an ATM deposit at NEDBANK as we always advised on its being convenient and we should always use it to save time however nobody advised us that if anything goes wrong the blame will go to the ATM service provider .<br> <br> I then waited and went inside the branch at 9:00 am ans spoke to a consultant who said it is not their fault and have no responsibility of what happens to the ATM they have logged the query with Saswitch and given a reference number of which is of no use to me as I needed that money for my medical bills . So why are we misled and advised on the ATM's being safe and convenience and they even say PLEASE USE OUR ATMS FOR YOUR DEPOSITS ITS QUICKER AND SAFE... I really think that NEDBANK need to put a big sign there to say they are not liable for all faults that maybe found there as waiting the whole 7 working days for the refund is hilarious
We have taken note of your concerns and an investigation is underway. Thank you for your patience and we will come back to you with feedback shortly.
For your convenience, please note our dedicated complaint channels: ***/ ***
Kind regards
Client Experience Team
We have taken note of your concerns and an investigation is underway. Thank you for your patience and we will come back to you with feedback shortly.
For your convenience, please note our dedicated complaint channels: ***/ ***
Kind regards
Client Experience Team
