1 reviews | Active since May 2015
NEVER USE NEDBANK
First of all Nedbank has a problem with their systems. I had a a cheque and investment account with them and every time I used to swipe my card it never reserved the money, which shows as if nothing has been moved out of my account. And due to the big amount of shopping I do, I can never calculate properly what I spend and I depend on SOME OF THE MESSAGES they send not all of them. I complained for 6 months and never heard a proper feedback or someone to try and resolve the problem. The branch manager in Greenstone is a weak manager who cannot cope with the problems at all. I opened as well a business account and they kept on charging me PAPER STATEMENT fees knowing that when we signed the account it was a R50/month without making us aware of the paper statement. I called and complained and complained, and nothing has been resolved. So I closed my personal account and my big investment account and nobody bothered to know the reason why. Now I am trying to resolve the business account with the Customer Service with Mr Geoffrey and awaiting for his outcome. Never try Nedbank... Full of stories, high fees, and bad service
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We acknowledge your comments posted on the Hello Peter Consumer Website.
Our sincere apologies for any inconvenience you may be experiencing in this regard and appreciate your patience while we address your concerns raised in the posting.
For your convenience, please note our dedicated complaint channels: ***/ ***
Kind regards
Client Experience Team
