NEVER TRUST NEDBANK !!

I have been having issues with nedbank since june 2019 My account was blocked due to a misunderstanding i had with a standard bank client Rhoma singh. i am self employed and a client of mine had a delivery delay which led to my account being put on hold until the customer comfirms through an afidavit that she has recieved her goods, the clients goods were coming from another country in asia which led to a delay in delivery which i told the nedbank agent Chantall Jackson who refused to even listen to me and repeatedly called me a ********* and said she has nothing to talk about with me and doesn't need any explanation.although i had been with nedbank for 9 years without issues i was disappointed about how this person treated me, she was convinced im guilty, my customer Rhoma singh who then recieved her order wrote an affidavit at the police station confirming she has recieved her goods and sent it to Chantall Jackson who still refused to unblock my bank account irregardless of her recieving all the required documents. She would be extremely rude to me every time i tried to follow up on my account as she was convinced that i was a ********. Standard bank also tried to get hold of her multiple times telling her that the client has recieved her goods, chantall Jackson would deny recieving an email with proof of goods delivery or even lie about being on leave. She would even hang up every time i tried to call her when she heard its me. She sent me an email telling me that she is blacklisting me from ever opening an account with nedbank. My biggest concern is that Chantall Jackson is still informing banks that i am a ********* although my name was cleared by standard bank and Chantal Jackson refused to act upon a police order to clear my name. I am wondering if this was a race issue because since the first day i called her she told me that shes not interested in anything that i have to say.