NEVER TAKE OUT A NEDBANK TRAVEL CARD - THEY DON'T WORK AND THERE IS NO WEEKEND BACKUP

WHY DO YOU ADVERTISE A NEDBANK TRAVEL CARD WHEN IT DOESN'T WORK AND THEN NO ONE CAN HELP! MY DAUGHTER IS STRANDED IN MILAN AS HER INTERNATIONAL TRAVEL CARDS DON'T WORK. WE WERE TOLD THAT BOTH TRAVEL CARDS USE THE SAME PIN - UTTER *******!!!!!! THIS IS A DISGRACE AND BEYOND BELIEF. WHAT DOES SHE DO NOW - SHE IS STRANDED AT AN AIRPORT BECAUSE OF YOUR INCOMPETENCE.