Never Received Skrill withdrawal

Hi

I have been waiting for payment to come to my bank account since the 4 April!!! AND UP TODAY STILL NOTHING CAME THROUGH! The money is coming from Skrill but everything went smooth on there side and Skrill process the withdrawal on the 4 of April already , however up today I have never seen the funds and no one ever called me from Nedbank , I been calling Nedbank everyday but they don't seem to care to help , I have never had this issues with FNB , after this I am moving back to FNB , Nedbank is the worse for global payments ! AND ONCE AGAIN THERE IS NO ISSIE WITH SKRILL THE PROBLEM IS SITTING WITH NEDBANK