Never open an account online with Nedbank !!!!!

On 2015/02/26 I filled in an Application form for a Nedbank investment account online. The same day I received an email stating my account has been opened. I am working 12hrs everyday, I do not have time to sit in banks all day,so I opted for the documents to be delivered to my house for the necessary signatures. Eventually the courier service arrived with documents for me to sign. I signed and gave it back to them. I was not happy tho that my banking details was open for even the driver to see it. I was reluctant to give him the documents at first. Furthermore, that step was done. Then I waited and waited until one day I received a phone call to fica my account which at this stage I still did not receive any communication from Nedbank saying my account is opened. Anyway I went to FICA the account.then I received an email Stating Nedbank is busy finalizing my acc I will be contacted In a few days to welcome me. I waited, no call from Nedbank. I emailed A resolution manager he rep**** (2015/04/02)a sales consultant will contact me. I am still waiting on that call. I am now highly disappointed in Nedbank. I opted to open an acc with them based upon good feedback received from clients