Never in my life have I experienced something like this

Never in my life have I experienced something like this. For a week now, Nedbank Vanderbijlpark Vaal Mall and Nedbank Three Rivers Vereeniging are not able to get my banking app working again, after we had to block everything after been ******. We had to go back 5 days, every day and spend hours in the bank. Up to now they do not know how to fix the problem. This have been my bank for 35+ years, but I will NOT recommend anybody to Nedbank ever again.