Never get called back except when you want to change banks!

<p>I'm really upset. I have contacted nedbank on 3 separate occasions via the 'apply online' portal on your website and received NO FEEDBACK on ALL OCCASIONS. (They claim they will call you back).</p> <p>I do not understand why everything must always be a fight. Customers approach you and the enquiry is just disregarded, and only when you start complaining you get a reaction. WHY??? This makes you look so stupid, so many bad reviews could be avoided if you just reacted when first approached. You should really reconsider having that portal at all, because there is no support. Or whoever works there wastes your money. </p> <p> </p> <p>I want to change from a student account to a Savvy account because I've started working, and also apply for a credit card. Ive been working since Feb. This is how bad your service is. feb was four months ago :/</p>