1 reviews | Active since Jun 2016

12 Dec 2024, 16:14

NEVER EVER GET A CREDIT CARD!!

NEVER EVER GET A CREDIT CARD!! I was behind on my Nedbank credit card due to personal finances. I then has an arrangement which I stuck to monthly. I managed to gather money and settled the account in May 2024. Every day after that I received threatening SMS's about non payment and my account being in arears. Finally on 19 September 2024 I receive a paid up letter confirming that there is no outstanding balance. Today 12/12/2024 I received a call stating that I am behind on the account and I need to pay? Like wow, I do my good to settle and this is how I still get treated. The call centre agents still have this attitude to them when they call because you're a 'bad paying' customer. Come on guys, update your systems, you can do better than ****ing of clients. i will never return to Nedbank because of this. I still have a loan with Nedbank that I will be done with in 3 months as I also paid a large amount towards this account in May when they refused to offer me a settlement discount. It has become a continuous thing were a month or so from now I will start receiving the sms's and calls again about me not paying. ANNOYING!

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