1 reviews | Active since Sept 2011
Never ever ever do business with Nedbank
Took out a personal loan in 2008 and without my consent a life policy was added to the loan that was over priced.Nedbank refused to listen to my request and only after I took them to Ombudsman and had ruling in my favour did they remove, but because of the process and that I paid loan less policy amount it looked like arrears. Ombud ruled in my favour and I went into credit,yet Nedbank kept showing in my credit profile as behind. Their answer.. Our system cannot change this. Loan is paid of for three months now and ombuds consultant Vis Govender promised it will be removed and rectified. Yet even though I owe them nothing apparently they have the right to say I am a slow payer and behind on payments for this loan even though it's paid off, even AFTER I was promised they will remove the negative listing because it was their system fault to begin with!; they have lost my account! They have threatened to send the sheriff to my house even AFTER THEY took final settlement via Debit!! This company cannot tell their asss From their elbow. DO NOT trust this company with a Bic pen, nevermind your hard earned money!!!
We acknowledge your frustration and sincerely apologise for the inconvenience. Our service experts are investigating and will be in contact soon.
Kind regards
Client Experience Team
We acknowledge your frustration and sincerely apologise for the inconvenience. Our service experts are investigating and will be in contact soon.
Kind regards
Client Experience Team
