PK
Phumla K

1 reviews | Active since May 2012

01 Feb 2017, 15:20

never call when you ask

<p>I bank with Nedbank .</p> <p>when they sms of call for something I listen when the want to sell me something new, however a month ago I saw a feature the off and I sent the online email asking to be called it is the first of feb and I haven’t had a response even after one of the managers called to ask if someone had gotten back to me a consultant didn’t even after I mention other alternatives, but I can assure you that come time to sell me new policy I will ne inundated... funny that...</p>

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Replies (1)
Nedbank
Nedbank's reply01 Feb 2017, 16:12
Official

It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.

Kind regards

Client Experience Team